Refund Policy

1. Overview
At Cheap&Easy, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer refunds under the conditions outlined below.
 

2. Eligibility

• Items must be returned within 14 days of delivery.

• Products must be unused, in the same condition as received, and in their original packaging.

• Some items (e.g., personalized or perishable products) may not be eligible for a refund.
   

3. How to Request a Refund
To request a refund, please contact us at:
Email: cheapandeasy.co@gmail.com
Phone: +447941356656

Include your order number and reason for the refund. Our team will provide instructions for returning the item.

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4. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.

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5. Shipping Costs
Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

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6. Exchanges
We currently do not offer direct exchanges. If you would like a different item, please request a refund and place a new order.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us immediately. We will arrange for a replacement or full refund at no extra cost.